.Answer telephone and respond to caller inquiries in a pleasant manner.
2.Answer client / brokers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
3.Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
4.Responsible for coordinating internally with the sales & marketing team.
5.Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
6.Monitor, screen, respond to and distribute incoming communications.
7.Create and manage Company and Travel Agent profiles.